Our Mission
In the mid-90s, Lifeline observed another pressing need within hospitals. Multiple patients and families often faced extreme difficulty in meeting the financial costs of non-medical items such as parking, lodging, food, and travel assistance. In response, Lifeline’s first Development Officer, Dr. Bill Love, secured a $10,000 grant in 1997 that was utilized to assist the neediest of patients. This significant gift provided a short-term resource for struggling patients and marked the humble beginning of a ministry that has now expanded into its own 501(c)(3) organization called Compassionate Touch, Inc. Today, almost twenty-five years after that modest genesis, Compassionate Touch has gifted over 4.9 million dollars to struggling hospital patients and caregivers.
The first twenty years of Lifeline Chaplaincy’s existence saw this seemingly small hospital-based ministry at M.D. Anderson blossom into a healthy and exemplary model of compassionate support to patients and caregivers, which paved the way for Lifeline to expand into other major hospitals in Houston. The volunteer program became more formalized and expansive under the direction of Barry Curtis and Dr. Roy Hatch, who together developed an outstanding, hands-on curriculum to train effective pastoral care volunteers for hospitals. This emphasis continues to be a significant part of Lifeline’s outreach today. As our volunteer base burgeoned, so too did our need to expand Lifeline with another professional chaplain. In 2002, Dr. Paul Riddle, a former Navy chaplain, joined Lifeline as the Director of Spiritual Care in Houston, where he began to visit patients, train volunteers, and extend our reach of compassionate support to patients and caregivers in all hospitals throughout the Texas Medical Center.